We respect the trust you place in mustplay. This policy transparently explains how every piece of your information is collected, used, and protected.
For privacy-related enquiries, contact us:
Mustplay believes your personal information belongs to you. We use it solely to provide you with a better experience — never for any other purpose, and never for sale.
This Privacy Policy ("Policy") explains how mustplay (mustplay.app) collects, uses, stores, and protects your personal information. This Policy applies to the mustplay website, mobile application, and all related services.
By using the mustplay platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services. For any questions, contact our support team — we are ready to assist you in English.
Mustplay may collect the following types of information from you:
Full credit/debit card numbers and CVV details are never stored on mustplay's servers. All payments are processed through a PCI DSS certified gateway.
Mustplay collects information through the following methods:
Mustplay uses your information only for the following legitimate purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Mobile Number, Email Address | Contractual Requirements |
| Payment Processing | Payment Information & Transaction Data | Contractual Requirements |
| Identity Verification (KYC) | National ID, Date of Birth | Legal Obligation |
| Customer Support | Contact details & history | Legitimate Interest |
| Fraud & Scam Prevention | IP, Device & Transaction Information | Legal Obligation |
| Sending Promotional Offers | Email, Mobile | Consent (Optional) |
Mustplay employs industry-standard security measures to keep your data safe. All data is stored on encrypted servers and undergoes regular security audits.
Mustplay uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device.
You can disable optional cookies through your browser settings — though some features may become limited as a result.
Mustplay believes you should have full control over your own data. That is why we provide you with the following rights:
To exercise these rights, contact us via live chat or email. We aim to respond within 48 hours.
Mustplay does not collect information from or provide services to minors. Anyone under the age of 18 is strictly prohibited from creating an account or using the platform.
If any account holder is found to be a minor, that account will be immediately closed and all collected data will be deleted. If a parent or guardian suspects their child is using mustplay, please notify us immediately.
Mustplay may update this Privacy Policy as needed. For significant changes, you will be notified in advance via your registered mobile number or email. You can always check the "Last Updated" date at the top of the page to stay informed.
We recommend revisiting this page once every 3 months. Continued use of the service after any policy update will be considered acceptance of the revised policy.
The Six Pillars on Which We Protect Your Data
Mustplay never sells your information to advertisers or data brokers. Your data exists solely to serve you.
256-bit SSL/TLS Encryption — your data is protected in transit and at rest using the same security standards as banks.
You have the right to view, correct, or delete your data at any time — simply reach out to us.
Only the information that's truly necessary is collected. mustplay has no interest in gathering unnecessary personal data.
Independent cybersecurity experts conduct regular audits of Mustplay's systems to ensure your data remains protected at all times.
Nothing is hidden behind complex legal language. mustplay's Privacy Policy is written in plain English so everyone can understand it.
What members want to know
Your privacy is protected with the utmost care at mustplay. Register today and enjoy Bangladesh's safest gaming experience.
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