Gaming is a fantastic form of entertainment — within limits. Mustplay wants you to play happily and stay well. That's why we offer the best responsible gaming tools and support in the country.
Here at Mustplay, we want to be upfront from the start — gaming is a great experience, but only when you play within your limits. The moment gaming stops being fun and starts feeling like a burden or obligation, that's your cue to step away.
Many people in Bangladesh enjoy online gaming. But a small number can find themselves becoming overly dependent on it without even realizing it. Mustplay doesn't want that to happen to any of our members. That's why we're the first gaming platform in Bangladesh to provide comprehensive responsible gaming tools and information fully in Bangla.
Responsible gaming isn't about having less fun — it's about keeping the fun sustainable and healthy. With a little mindfulness and a few boundaries, gaming can be a genuinely enjoyable part of your life.
The core goal of Mustplay's responsible gaming policy is this: if you ever feel that gaming is taking control of you, we are ready to help — immediately. No judgment, no shame — just support.
Gaming is purely for entertainment. No game guarantees a win, and chasing losses by playing more is a dangerous trap. The first rule of responsible gaming is learning to accept losses.
Healthy gaming stays balanced with every other area of life.
Recognizing the early warning signs of a gaming problem is essential — for yourself and for your loved ones
Depositing again and again thinking "I'll win this time" — this is the most dangerous warning sign.
Starting with "just a little" and ending up playing for hours on end.
Spending less time with family, friends, or work because of gaming.
Gaming beyond your means — using borrowed money or taking funds from your family.
Hiding the truth or lying to family about your gaming habits.
Wanting to stop but being unable to — this is a clear sign of addiction.
Feeling restless, irritable, or anxious when unable to game.
Being unable to cover bills, rent, or essential expenses because of gaming.
Less sleep, irregular meals, exhausted in both body and mind.
Contact Mustplay Live Chat right now. Our support team will guide you in the right direction — without judgment, without shame.
Full control in your hands — Mustplay's five powerful tools
Set how much you want to deposit daily, weekly, or monthly — the choice is yours. Once a limit is set, it cannot be exceeded.
Effective ImmediatelyDecide in advance how long you'll play in a single session. When the time is up, Mustplay will automatically remind you.
Easily from the AppNeed a break for a while? Enable "Break Mode" for 24 hours, 1 week, or 1 month. Logging in will not be possible during this time.
Stay in ControlIf you're dealing with long-term issues, consider self-exclusion. You can suspend your account for 6 months, 1 year, or permanently. You can do this yourself or contact our support team for assistance.
Strong ProtectionYou can view a detailed report at any time — how long you played, how much you deposited, and how much you withdrew.
Fully TransparentDay or night, whenever you need help — reach out to us. Our team is ready to listen and point you in the right direction.
Available 24/7Log in to the Mustplay app or website. Click the profile icon in the top-right corner.
Go to the "Responsible Gaming" section in your profile settings. All tools are available right there.
Deposit limit, session time, or break mode — choose what you need and set the amount or duration.
The limit takes effect immediately once you click the "Confirm" button.
For any issues or to self-exclude, simply let us know via Live Chat — we'll take care of it.
| Limit Type | Minimum | Maximum | Takes Effect |
|---|---|---|---|
| Daily Limit | BDT 500 | Any | Instant |
| Weekly Limit | BDT 1,000 | Any | Instant |
| Monthly Limit | BDT 5,000 | Any | Instant |
| Break Mode | 24 Hours | 30 Days | Instant |
| Self-Exclusion | 6 Months | Permanent | Within 2 Hours |
Decreasing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is to prevent impulsive decisions made in the heat of the moment.
Follow these rules and gaming will always stay enjoyable
Answer these questions honestly — just for yourself
What Members Want to Know
Responsible Gaming Isn't Just Policy — It's Our Core Value
Strict restrictions on account creation for anyone under 18.
Automatic alerts when unusual gaming patterns are detected.
Regular responsible gaming information and awareness messages.
Every member of our support team is specially trained in responsible gaming.
Mustplay is an entertainment platform — not a source of income. Treat gaming as fun, not an investment. Only spend what you can afford to lose.
Use Mustplay's responsible gaming tools. Play within your limits, stay well. Register today and start a safer gaming experience.
Play for fun | Stick to your budget | 18+ only | Help is always available